Frequently Asked Questions

For Students

Can I be a student at Lincoln Literacy?

Any adult who lives in Lincoln or Lancaster County can be a student at Lincoln Literacy. We also can help 16- and 17- year-old people who are not in school.

Do I have to be a U.S. citizen or legal U.S. resident?

No. We are a private organization. We believe that it is in our community’s best interest that everyone living here be able to communicate in English and gain literacy skills.

What is the cost?

English classes and 1-1 tutoring is free. If you need a book for your class, we will supply it.

What will I get out of it?

Your English will get better if you attend classes and study. Your tutor and class will work together to learn English and literacy skills needed to reach goals. Many of our students get jobs or get better jobs, and achieve personal goals.

For Volunteers

What does a volunteer tutor with Lincoln Literacy (LL) do?

A volunteer tutor teaches students a variety of skills, from learning to speak, read, and write in the English language to prepping for their GED or U.S. citizenship tests to understanding how to navigate the world of health, finance, and more.

Where does tutoring happen?

Currently, Lincoln Literacy offers a combination of online and in-person tutoring opportunities. We hold classes and conversation groups at various partner sites across Lincoln, as well as online via Zoom or Google Meet.

Where do Lincoln Literacy’s students come from?  

Local institutions and organizations, such as Lincoln City Libraries, the Asian Community Center, People’s City Mission, and many others, often refer students to Lincoln Literacy. Sometimes, current students bring their family members and friends to classes as well.

Do I have to have a background in education?

No, an education background is not necessary.

Does LL run background checks?

Yes, we run background checks of all new tutors.

How can I update my schedule?

Please email any schedule changes to Mike Malloy at

Can I take more than 1 assignment per week?

Yes, it is allowed, but not required.

How do I let LL know of my vacation?

Please let your group coordinator know of the dates that you are going to miss ASAP, because it takes time and effort to find a substitute tutor. One-to-one tutors do not need to let LL know of the vacation, but they MUST make sure that the student knows the date of the next class.

How much time am I expected to volunteer?

Consistency is important in building relationships with students. We ask volunteers to commit at least one hour per week for one year.

Does LL end 1:1 matches after a certain length of time?

No, we don’t stop 1:1 matches.  Several of our tutors have been meeting for over 8 years.

Is there a way to check the student’s progress?

Yes, all our students are assessed when they start our classes.  Afterwards, we conduct post-assessment tests at the end of a semester to gauge progress.

Is there a certain schedule I have to follow?

Yes, a group tutor is given an assignment for a certain time on a certain day of the week.

Am I limited to the number of classes I can shadow?

You can shadow as many classes as you like.  It is good to see the different approaches to teaching our tutors have.

If I am teaching 1:1, can I use a hybrid form of tutoring if I want to visit my friends or family out of state?

Yes. Please communicate with your student(s) and ensure they are okay with this. Additionally, please inform Ngoc Tran, the 1:1 coordinator of this request. 

If I am not feeling comfortable with putting together a lesson for my student(s) the first time, who should I contact?

For support with lesson planning, please contact Mike Malloy via email at She will guide you through the process and help you form the first few lessons.   

How can I help LL besides tutoring?

For more information regarding other volunteer opportunities with LL, please send an email to

For Donors

How do I set up a recurring donation?

To give a recurring donation online, select the gold “Donate” button at the top of the page. You’ll be redirected to our Network for Good fundraising page where you can choose your donation amount, then select your donation frequency. You can also set up a recurring donation via electronic transfer (ACH). Visit our giving page to learn more.

What options do I have for recurring donations?

Donations can be a one-time occurrence, or you can choose to give that amount monthly or annually.

Is your site secure?

The Lincoln Literacy website and our fundraising platform, Network for Good, both use industry-leading Secure Sockets Layer (SSL) technology to keep personal information as secure as possible. Network for Good helps to protect an individual’s information by working with partners that provide a secure and safe environment for credit card donations.

How do I cancel or change my donation?

Please email us at to change or cancel your donation.

I don’t like to use my credit card. Is there an address where I can send a check?

Yes, you can donate by check. Make checks out to “Lincoln Literacy” and mail them to:

​Lincoln Literacy
1023 Lincoln Mall, Ste. 104
Lincoln, NE  68508

You may also drop off your check in person at our office during regular business hours.

Are there any opportunities throughout the year for a match?

We participate in the annual “Give to Lincoln Day,” which is coordinated by the Lincoln Community Foundation (LCF). Every donation made during the month of May makes a bigger impact because we’ll receive a proportional share of a matching fund provided by LCF and generous sponsors. Watch our events page or subscribe to our newsletter to get updates on this event and receive the special link to donate (required for matching funds).

Can I make a donation on behalf of my business?

Yes, we welcome donations from individuals, businesses, foundations, and organizations of all kinds. If you’re giving online, you’ll be prompted to select the “Organization” option before entering your contact information and payment details. You may also choose to sponsor one of our annual fundraising events. Watch our events page or subscribe to our newsletter to get updates on these events and receive sponsorship information. Or contact us at to sponsor our next event.

Can I give in honor of someone else?

Yes, you can give in honor or memory of someone else. If you’re giving online, you can select “honor” or “memorial” in the donation form before you select the donate button. You can also send us a note with your donation if you’re sending us a check. Honored and memorialized individuals (along with the donors’ names) are posted online in our Book of Memory and Book of Honor.

How do I include Lincoln Literacy in my estate plans?

You may direct an executor or trustee to make a gift to Lincoln Literacy through your will or trust. Learn more about our Legacy for Literacy program.

Can I give stock?

Yes, please contact your broker to donate gifts of stock. We will gladly share our brokerage account information with them for the transfer of your stock gift. Contact us at

Can I give via a donor-advised fund?

Yes, donor-advised funds are an excellent way to give. If you give via a donor-advised fund administered by Lincoln Community Foundation, no fee is assessed on your gift to Lincoln Literacy. When using a donor-advised fund, there is a minimum $100 grant per nonprofit. Grant recommendations can be submitted through the My LCF Login at

How do I give tax-free from my IRA?

If you’re 70 1/2 or older, you can make qualified charitable distributions from your Individual Retirement Accounts (IRAs). Get more information on Charitable IRAs from the Lincoln Community Foundation.

​Please use the following legal name and tax identification:

Lincoln Literacy Council
1023 Lincoln Mall
Ste 104
Lincoln, NE 68508

​EIN: 47-0655582

What will my donation support?

All donations go to support our free, volunteer-led English language and job-related classes for immigrants and refugees in our community. Your gift pays for classroom supplies, textbooks, free van transportation, tutor training workshops, and operational expenses like staff payroll, utility bills, and student outreach.

What percentage of my donation actually goes to helping immigrants and refugees?

Your entire donation amount, minus a 3% transaction fee for online gifts, goes to support our operations. You may also choose to cover the transaction fee so 100% of your donation will support immigrants and refugees.

Can I designate how my donation is used?

Yes, please contact us at if you would like to support a specific project.

Is my donation tax deductible?

Yes, Lincoln Literacy is a qualified 501(c)(3) tax-exempt organization, and donations are tax-deductible to the full extent of the law. Please consult your tax advisor regarding specific questions about your deductions.

How do I get a tax receipt?

You will receive an emailed receipt once your donation has been processed. If you do not receive your receipt within 48 hours, please e-mail us at or contact our head office at 402.476.7323.

What is Lincoln Literacy’s tax ID number?

Lincoln Literacy’s EIN is 47-0655582

I have a question that’s not answered here. Who do I contact?

Contact us at